- We will accept payment either by credit card (American Express cards are not accepted) or by wire transfer;
- Tickets can be collected on site at the Pala Alpitour or received by email;
- You will be able to collect the tickets at the venue until the day of the match on presentaton of the confirmation email, your ID/Passport and a copy of it;
- We will allow for someone else to collect the tickets instead of you on presentation of a letter of authorisation completed by yourself, a copy of this email, a copy of your ID/Passport, their ID/Passport and a copy of it.
Due to the Covid-19 emergency and the uncertainty related to the health situation in the coming months, the sale of tickets and season tickets for the Nitto ATP Finals 2021 will take place as follows:
- In a first phase, there will be on sale and sent to customers coupons with unnumbered seats for each sector (it will then be possible to choose the sector but not the seat within it).
- In a second phase, as soon as the number of spectators allowed for each event is approved, buyers will receive a coupon with the seat number.
- Seats will be assigned, for each event and within each sector, following the purchase order.
- If the access to the venue, for a given session and/or specific sector of the venue, is allowed to a lesser extent than the tickets sold, the surplus of the latter shall be cancelled, according to the time order of purchase (starting from the last one) and shall be subject to refreshment in the forms permitted by regulations in force.
- Tickets and season tickets purchased with “pick-up at the venue” option can be collected from the first day of the event.